A real inbox
EMAIL ME.
I ANSWER.
There is no ticket system and no support bot. One inbox, and it is mine.
For anything at all
Refunds, access problems, a cut that went wrong, a question before you buy. Same address for all of it.
help@lynup.coUsually answered inside one business day
On Instagram
The DMs are open, but they are deep. If it is about an order or a refund, email — it will get to me faster.
@malik.fadesTHINGS THAT ARE FASTER TO LOOK UP
How do I get a refund?
Email from the address you bought with, inside the window. No form, no reason required. Full terms on the refund policy.
I paid and cannot find the videos.
Check the email address you used at checkout, including spam. If it is not there, email me and I will send access manually.
Which product should I buy?
Two questions and it will tell you. Start here, or read the side-by-side.
I messed up my cut and the fix video did not save it.
Email me. I will walk you through it myself. That is not a marketing line.
WHO YOU ARE WRITING TO
Malik. Self-taught barber, based in Austria, cutting in Paris and wherever the work goes. I started on my own head because I had no money for a barber. These products are that, written down.